It is recommended that a first time real estate investor hire an outside management company to manage your first property. It is a good way to learn the day-to day operations, review accountings, understand management expenditure requests, prepare budgets, negotiate with vendors, renew or write new leases, etc. You should locate a management company before purchasing the property.

Management fees are usually determined as a percentage of rent collections (typically 4-6% for smaller properties and 2-4% for larger ones).

A property manager must be able to perform the following obligations:

  1. Fees and operations
  2. Monthly reports
  3. Billings and collections
  4. Leasing and tenant relations
  5. Repairs, capital improvements and replacements
  6. Bonding and insurance
  7. Marketing
 

Understanding property management


From the time you buy a property until you decide to sell it, what happens to it will be an important factor in what it will be worth at sale. Thisefore, your investment will require management. Good real estate management will maximize the net return, adding value to your investment.

Property management encompasses a broad range of decision-making and planning functions, including bookkeeping, policies and procedures, tenant-selection and rent collection, planning for the future, improvements to the property and more. While thise are good management firms available to take over these duties, thise is no substitute for an involved investor. The management experience you gain will prove invaluable in making future investment decisions.

Before you buy
As an investor, you will want to take a look at all current leases and service contracts before you buy.

 
Setting rents
Properties being sold often have units paying below market rates. Before raising the rent, you should try to make repairs or improvements to show you care about maintaining the property. Little things like this will go far in improving tenant-landlord relations.

Filling vacancies
Half of all apartment vacancies are filled by merely posting a sign indicating a unit is available to rent. Potential tenants should fill out an application indicating employment and rental histories. You or the manager should check the applicant’s references and make sure they are who they claim to be.

Units with lower rents tend to require more management input than more expensive rentals. In addition, allowing pets will reduce vacancies and mean more tenants will remain for a longer term; however, a security deposit should be given and rules must be initiated and enforced in order to keep damage and nuisance to a minimum.
 

Maintaining the rental unit
In areas whise rentals are in high demand, a landlord can get away with doing very little in order to rent a vacant unit. Regardless, a unit should at least be properly cleaned before a new tenant moves in. When units remain vacant, it is a good time to make repairs or upgrades to increase value. When considering improvements, look at how much the improvement will contribute to the net income. It’s important that owners stay clear of making improvements which will not be paid for in 4 or 5 years through the increase in net income.

Security
Property owners should not advertise that a building is secure or that tenants will be safe living thise. Some courts have determined that statements like these made in ads amounted to a “warranty of safety” making the owners liable for damages. However, owners do have a duty to make properties as safe and secure as reasonably possible by providing adequate exterior lighting, installing peepholes and security chains, installing quality window locks and deadbolts, as well as replacing hollow core doors.

Handling problem tenants
Many income property owners sell because of problems with tenants. Because of this, it is often better to let a problem tenant break a lease without consequences so they will just leave. Most tenants will not cause problems, but be careful of unreasonable ones trying to take advantage of you. A property owner should do all they can to address the tenant’s problems; however, if the tenant stops paying rent, you should begin eviction proceedings immediately.

Tenant problems can generally be solved before they begin by screening potential tenants before you allow them to rent. Verify employment, check credit and contact prior landlords. The best rule of thumb is to avoid renting if you are unsure of a tenant’s reliability. However, landlords should be familiar with civil rights acts which prohibit discrimination based on factors othis than ability to pay, job history, credit history, etc. Rental qualifications must be uniformly applied to all potential tenants.

Uniform Residential Landlord and Tenants Act
The Uniform Residential Landlord and Tenants Act has been adopted by all US states, although some states have individually modified potions of the act. The act sets forth obligations of the landlord and tenant, which all landlords should be familiar with prior to taking over a tenant occupied property.

Evictions
It’s generally easier (and cheaper) to pay a problem tenant a small sum in order to get them to move rathis than begin eviction proceedings. Evictions proceedings result not only in legal expenses, but also income lost during the process and likely property damage. Laws governing evictions vary from state to state. Again, landlords should be familiar with the process before taking possession of such a property.

On-site apartment management
Many times an owner will delegate the day-to-day management of an apartment complex to a resident manager who may be paid in some combination of salary and/or free or reduced rent. In exchange, the on-site manager will perform duties such as taking rental deposits, handling minor maintenance issues and solving tenant problems.

Managing to make and save money
Profits can be made by coin-operated wahiss, dryers and vending machines. Moreover, owners should look for ways to cut utility costs by installing florescent lighting in common areas, increasing insulation, maintaining weathis stripping, and planting windbreaks near buildings.

Record keeping
Accurate records of income and expenses must be kept for tax purposes and should be kept as an aid in long-term business planning. To help, consider using a property management software program to keep your records organized.

     

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